We’ve Got You Covered, Anywhere in the World
Even the best servers and storage solutions can experience hardware issues, especially if they are being used intensively.
If you don’t fix these issues immediately, things can quickly go wrong. Depending on why and how you use your hardware, the consequences of a failure might impact your company AND your clients.
Rest assured though, S3S offers global on-site support for your servers and data storage solutions.
Design & Manufacturing
Design & ManufacturingSerious business requires serious hardware solutions. We create the ideal hardware solutions for your software and services.
Professional Branding
Professional BrandingFrom shipping boxes to motherboards, manuals and bezels, S3S provides unique personalization and branding options for your equipment.
Global Fulfillment
Global FulfillmentShipping globally can be a daunting task. Not for us though. We deliver your solutions wherever you want.
Global Deployment
Global DeploymentWe help you install your solutions, wherever you are. Our field engineers look forward to helping you all over the world.
Global On-Site Support & Repairs
Global On-Site Support & RepairsEven the best hardware can have technical issues. We offer you on-site support, wherever and whenever you need it.
Our Secret Ingredient
Our Secret IngredientWe go way beyond the extra mile to make sure that you get the solutions and support your business deserves.
By taking advantage of our on-site support offer, you can avoid unexpected costs and fully control what you spend on server support.
Different Support Formulas for Different Needs
Our worldwide call center will take your call and will instruct a local technician to go on-site to investigate and resolve your hardware problem.
We’ve partnered up with StorTrec to provide the best possible on-site support outside of the Benelux Union. S3S will remain your point of contact, but BTO-clients can work directly with StorTrec.
Bronze Support
- Next business day on-site support
- Monday to Friday, 9am to 5pm
- 24/7 international hotline
Bronze+ Support
- Extended hours Monday to Friday, 6am to 10pm
Silver Support
- Same business day on-site support
- Monday to Friday, 9am to 5pm
- 24/7 international hotline
Silver+ Support
- Extended hours Monday to Friday, 6am to 10pm
Gold Support
- Same day on-site support
- Monday to Sunday, 9am to 5pm
- 24/7 international hotline
Gold+ Support
- Extended hours Monday to Sunday, 6am to 10pm
Platinum Support
- 24/7 on-site support
- 24/7 international hotline
Don’t want to enter into a support contract? Don’t worry: We will provide support whenever you need it, on a cost-plus basis.
From next business day to 24/7 support: S3S offers the global on-site support you need to keep your servers and storage solutions running at all times.
Discover Our Secret Ingredient
We go way beyond the extra mile to exceed your expectations and the expectations of your clients, time and again. Discover what makes us different:
Design & Manufacturing
Design & ManufacturingSerious business requires serious hardware solutions. We create the ideal hardware solutions for your software and services.
Professional Branding
Professional BrandingFrom shipping boxes to motherboards, manuals and bezels, S3S provides unique personalization and branding options for your equipment.
Global Fulfillment
Global FulfillmentShipping globally can be a daunting task. Not for us though. We deliver your solutions wherever you want.
Global Deployment
Global DeploymentWe help you install your solutions, wherever you are. Our field engineers look forward to helping you all over the world.
Global On-Site Support & Repairs
Global On-Site Support & RepairsEven the best hardware can have technical issues. We offer you on-site support, wherever and whenever you need it.
Our Secret Ingredient
Our Secret IngredientWe go way beyond the extra mile to make sure that you get the solutions and support your business deserves.